Oh no! We are sorry you can not enjoy the game as intended!
Some games are a bit bigger and consequently take more time to download. This is also dependant on your location, internet connection, console device. In general loading should not take longer than 20 minutes.
If after some time the game still hasn’t loaded, please try the following steps:
- Reload the session
- Force close the the phones and console app/website and reconnect
- Make sure all devices are connected to the same WiFi and the connection is stable.With this free website, you can check your PC or phone's internet connection: https://www.speedtest.net
- Playing on
- Close all tabs/apps running in the background
If the issue can not be fixed, please use our report form to tell us which game crashed and how we can reproduce this crash. This also notifies the developer of the game