Your Hero subscription

Manage your subscription

Your Hero subscription is bought and linked with your phones App Store account. To access or change your Hero subscription, you will have to open your App Store account settings.

To manage subscriptions, please read the corresponding guide:

• iOS (Apple)
• Android
• Huawei
• Amazon

Link to AirConsole Profile

Your Hero subscription and profile created on the app are independent from each other. If you lose access to your profile using Apple ID or your Google Account, your Hero subscription will not be affected. 

Changed your phone?

No worries! If you still have access to the same app store and app store account you bought Hero with, your subscription can be restored.

But, if your new phone does not support the same app store anymore, you lost access to all purchases made with it. By the terms and conditions of the app stores, they do not support transferring purchases. Unfortunately, this means your AirConsole Hero subscription will be lost!

Sharing a Subscription Across Devices

A subscription is linked to your app store account, which means you can use it on multiple devices — as long as all devices are signed in with the same app store account.

Important: A subscription cannot be transferred between different app stores. For example, you cannot transfer a subscription from the Google Play Store (Android) to the Apple App Store (iOS), or vice versa.

Note on Family Sharing:
A Hero subscription does not support sharing between family accounts. Each family member must purchase a separate subscription through their own application store account.